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Sugar CRM |
NetSuite |
WebEx |
MS Office Live |
Native web-based |  |  |  |
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Core CRM Functionality |  |  |  |  |
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Install "on-premise" on your own server |  |  |  |  |
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Available as "hosted" or ASP application |  |  |  |  |
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Shared Email Inbox |  |  |  |  |
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Groupware (Email, Memos, Knowledge Base) |  |  |  |  |
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Permissions structure |  |  |  |  |
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Open MySQL database |  |  |  |  |
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Database-level custom fields |  |  |  |  |
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Designed and priced for small business |  |  |  |  |
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Easy to customize (modular OO with PHP source code) |  |  |  |  |
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