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Does Browser CRM have Outlook support? |
Browser CRM is designed to be an Outlook replacement. Browser CRM
includes an email client for composing and reading emails. All email in
& out is registered against the contact(s) and is shared (when
permitted) between system users giving a full contact history.
In
addition, Browser CRM provides a central email repository and group
mailbox functionality that offers significant benefits compared to
Outlook.
However
we recognize that some users need an offline email composer and we
provide email pipes for this purpose. You can use another email client
and register the emails in
Browser CRM using cc or bcc to copy your mail to a 'copy' mailbox. For
example, you can set up a mailbox called bcc@mycompany.com and bcc to
that address when you send from Outlook. If you configure Browser CRM to
read from this mailbox the email will be logged against contacts.
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